Important Clarification About Aetna Medicare Letters
Dear Valued Patient,
We’ve heard from some patients that they recently received a letter from Aetna Medicare saying their Woodholme Cardiology doctor is no longer in Aetna’s network.
Please don’t worry — this information is outdated.
There have been no changes to Aetna Medicare coverage since January 1, 2025. The letter you received appears to be an old one that was mistakenly sent out again by Aetna.
Here’s a quick summary of what actually changed on January 1, 2025:
✔ If your Aetna Medicare is through your Employer:
- You are still in-network with all our doctors.
- No changes to your coverage.
✔ If you bought an Individual Aetna Medicare PPO Plan:
- You can still see our doctors.
- Out-of-network benefits must be included in your plan.
- You may have to pay higher copays or coinsurance.
✘ If you bought an Individual Aetna Medicare HMO Plan:
- These plans do not include out-of-network coverage.
- Aetna will not pay for your visits with us.
✔ If you have traditional Medicare and Aetna as your secondary coverage:
- There are no changes.
- Your coverage is still active and fully in place.
If you have any questions or need help understanding your plan, please email Susan Brown at Sbrown20@lifebridgehealth.org.
We’re here to help!